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The Conventas Advantage
Here are some of the reasons why some of the world’s most demanding and outsourcing savvy companies have chosen Conventas as their preferred outsourcing advisors:
Assured Results
Based on an initial requirements assessment, we clearly define the results that we expect to achieve for our clients. Over the years, we have developed a proprietary on-, near-, and offshore outsourcing approach that has helped us to meet our projected results with superior consistency.
100% Focus on Business Process Outsourcing
At Conventas, we believe that success is all about focus. As the first and only global advisory firm with a 100% service focus on strategic Business Process Outsourcing we have not only been able to gain and maintain an unmatched market and vendor knowledge but also earned reputation as the undisputed experts in the field.
Global Network of Leading BPO Service Provider
Conventas is backed by a unique network of leading BPO providers in North America, Central and South America, Central and Eastern Europe, and Asia-Pacific. Our global vendor network enables our clients to outsource cross-functional business processes to vendors in various geographical areas with distinct skills and capabilities.
Highly Motivated and Experienced Western Management
Communication proves to be mission critical when outsourcing your business process to a third party provider. Understanding cultural differences of each region can spell the difference between success or failure. At Conventas, we speak your language and share your values. Our unmatched market and vendor knowledge as well as resources will work to make your outsourcing implementation as seamless as possible.
Guaranteed Cost Savings
Companies usually aim to achieve two things when outsourcing business processes to an on-, near-, and/or offshore provider: to improve current quality and productivity levels as well as to significantly lower costs. Based on our experience, companies outsourcing to Conventas’ network of BPO providers usually achieve minimum cost savings of 5-10% for onshore, 10-20% for near-shore, and 40-60% for offshore outsourcing engagements.
